WordHouse: speed, quality and reliability
Your request will always receive a fast, personal response from us. Maximum efficiency benefits both of us, so our procedures are organised accordingly. Urgent translations are part of our daily routine. Do you have very tight deadlines? That’s never an issue for WordHouse. But even if there is no urgency, timely delivery of your translation is always an advantage. Thanks to our extensive network of translators, we can keep delivery times short.
WordHouse is a certified translation agency: we have an ISO 9001 certification for quality control. This official quality mark is only issued to organisations with high scores for customer satisfaction, quality control and efficiency.
How does our ISO certification affect you as our client?
You are assured that all requests and projects are handled according to fixed procedures. Each step in the process aims to guarantee optimum quality and delivery times. We are always on the lookout for opportunities to further improve the quality of our services.
As a result, we have an extremely high service level. You receive a rapid response to all your queries and requests, as well as service that continues beyond the delivery of a translation. If you have any questions about a translation, we will address them immediately. Customer satisfaction has high priority.
Your translations are in good hands at WordHouse. We keep to our agreements. For us, the translation process is all about our clients’ wishes, and this is reflected in our service. Our expert project managers always ensure that the right translator is selected to work on your translation. Whether it is an English contract or a Russian brochure, thanks to our global network we always have a suitable translator for your text.